What users (requesters) Do and Do Not Appear in TeamDynamix?
Summary
Who can login to submit tickets?
Body
Overview
- TeamDynamix syncs users who are current faculty, staff, students, alumni up to 2 years, and consultants with strong sponsorship.
- Newly hired staff who have not yet met their date of hire may not appear until after their hire date, or until they have completed all requirements of Human Resources.
- TeamDynamix sandbox (test environment) also syncs users in the same way, data/configuration is refreshed from LIVE according to TeamDynamix refresh schedule.
Details
Details
Article ID:
973
Created
Fri 10/7/22 3:06 PM
Modified
Thu 3/9/23 3:32 PM