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Summary
Body
What users (requesters) Do and Do Not Appear in TeamDynamix?
Summary
Who can login to submit tickets?
Body
Overview
TeamDynamix syncs users who are current faculty, staff, students, alumni up to 2 years, and consultants with strong sponsorship.
Newly hired staff who have not yet met their date of hire may not appear until
after their hire date
, or until they have completed all requirements of Human Resources.
TeamDynamix sandbox (test environment) also syncs users in the same way, data/configuration is refreshed from LIVE according to
TeamDynamix refresh schedule
.
Details
Details
Article ID:
973
Created
Fri 10/7/22 3:06 PM
Modified
Thu 3/9/23 3:32 PM