This service applies to Students, Faculty, Staff, and Affiliates.
Multi-Factor Authentication (two-factor authentication) is a security feature that allows you to provide an additional piece of evidence (not just your password) in order log in to your account. It requires at least TWO methods of authentication – your password and another piece of information . Think of it this way – you need TWO – things to log in.
“Something you know” (your password)
AND
“Something you get” (Authenticator APP verification code)
Need to update or change your MFA verification methods:
Browse to https://mysignins.microsoft.com/security-info to update your Authenticator app. Note: Effective FEB 2027 SMS TEXT, Phone call, or email can NOT be used for authentication
Use the MFA Issue Ticket button to work with a technician on MFA issues.
If you are UNABLE to login to MySUNYOrange due to an MFA issue or unknown issue - you can also use the "MySUNYOrange Login Issue" service to submit a ticket.
Resources
Need more help on Microsoft Authentication? Browse to Microsoft MFA Setup Support article for some guidance.