Article Contents:
LOCKED OUT of your MySUNYOrange Account?
FIRST TIME logging into MySUNYOrange
RETURNING/RE-ADMIT Student Login to MySUNYOrange
Logging into a computer on campus
Password / Format Setup Rules
I STILL CANT LOGIN - Open a ticket for MySUNYOrange Login assistance
NOTE: MySUNYOrange is restricted to the United States.
If you plan to travel, fill out our Out of Country Access form BEFORE leaving the country
LOCKED OUT? Don't know your Username, Email address, or Password?
If you triggered an account lock (example: mistyped your password several times OR missed the MFA verification code entry)
you MUST wait at least 15 minutes before attempting to login again
Need a password reset? - try using our Password Self Reset tool.
Need your account information? (email address & username) use the Account Lookup tool
First time logging in to MySUNYOrange:
Browse to https://my.sunyorange.edu/ or use the MYSUNYORANGE button at the upper left header on our website.
- Username will be the entire email address (look up your email address with the following tool: https://sunyorange.edu/userlookup)
- Username: assigned sunyorange email address
- Password: initial password format will be provided to you in your personal Email and/or USPS mailed Admissions Packet.
- Once successfully logged in with temporary password, you will be prompted to update your password
- After updating your password, follow the prompts to setup your MFA (mulit-factor authentication). Use the instructions on MFA setup if you need them
RETURNING/READMIT Students / Employees
Not your first time logging in to MySUNYOrange?
If you have logged into MySUNYOrange within the last TWO years -and setup a unique password, then that is the active password on your account.
If you do not remember your email address or username use following tool: https://sunyorange.edu/userlookup)
Need a password reset? - try using our Password Self Reset tool.
If you are not able to use the Password Self Reset tool, then a Technical Services Administrator will need to verify your identity and reset it for you -
please open a ticket.
NOTE: When students leave they may still have access to their MySUNYOrange account as an alumni for up two years.
Logging in to a computer on campus:
When logging into a computer on campus, log in with username & password (NOT full email address)
For example: Employee John Heart logs into his office computer (windows login) with the username johnheart + password - THEN after launching his desktop browser (Chrome, Firefox, etc…) he would use his full email address to log into the MySUNYOrange portal
Password Setup Rules:
Password creation rules (Microsoft)
Must be at least 12 characters long.
Must NOT include any of the following values: password, test
Must NOT include part of your name, user name, your Anumber.
Must include at least one UPPERCASE letter
Must include a number.
New password can NOT have been previously used
STILL Can't login to MySUNYOrange? - Open a ticket for MySUNYOrange Login assistance