Article Contents:
LOCKED OUT of your MySUNYOrange Account?
FIRST TIME logging into MySUNYOrange
RETURNING Login to MySUNYOrange
Logging into a computer on campus
Password / Format Setup Rules
I STILL CANT LOGIN - Open a ticket for MySUNYOrange Login assistance
LOCKED OUT? Don't know your Username, Email address, or Password?
Need a password reset? - try using our Password Self Reset tool.
Needs your account information? (email address & username) use the Account Lookup tool
First time logging in to MySUNYOrange:
Browse to https://my.sunyorange.edu/ or use the MYSUNYORANGE button at the upper left header on our website.
- Username will be the entire email address (look up your email address with the following tool: https://sunyorange.edu/userlookup)
- Username: assigned sunyorange email address
- Password: initial password format will be provided to you in your personal Email and/or mailed Admissions Packet (Students).
- Once successfully logged in with temporary password, you will be prompted to update your password
- After updating your password, follow the prompts to setup your MFA (mulit-factor authentication). Use the instructions on MFA setup if you need them
RETURNING Students / Employees
Not your first time logging in to MySUNYOrange?
If you have ever logged into MySUNYOrange and setup your OWN unique password - then that is the active password on your account.
If you do not remember your email address or username use following tool: https://sunyorange.edu/userlookup)
Need a password reset? - try using our Password Self Reset tool.
If you are not able to use the Password Self Reset tool, then a Technical Services Administrator will need to verify your identity and reset it for you - please open a ticket.
NOTE: When students leave they may still have access to their MySUNYOrange account as an alumni for up two years.
Logging in to a computer on campus:
When logging into a computer on campus, log in with username & password (NOT full email address)
For example: Employee John Heart logs into his office computer (windows login) with the username johnheart + password - THEN after launching his desktop browser (Chrome, Firefox, etc…) he would use his full email address to log into the MySUNYOrange portal
Password Setup Rules:
Password creation rules (Microsoft)
Must be at least 12 characters long.
Must NOT include any of the following values: password, test
Must NOT include part of your name, user name, your Anumber.
Must include at least one UPPERCASE letter
Must include a number.
New password can NOT have been previously used
STILL Can't login to MySUNYOrange? - Fill out a LOGIN issue form for technical support.