Information Technology Services

Technology Related Articles and Self-Help for students, faculty, and staff.

Categories (12)


Knowledge articles related to the ITS implementation of TeamDynamix.

Computers, Devices, and Printing

Computers, devices, related hardware and printing.

MySUNYOrange Account and MFA

MySUNYOrange Portal and College Enterprise Systems Access

Classroom and Lab Technology

Instructor’s Stations, Zoom Carts, Lecture Capture, Live Events, Sound and Video

.... articles under construction.. coming soon.

Software & Enterprise Applications

College owned software (Microsoft OS, Browsers, Office 365, Adobe, etc.) and applications (Banner, Brightspace, Degreeworks, Cognos, and more)

Event Services and Audio Visual (AV) Technology

Audio visual technology, in classrooms, public areas, and conference rooms.

Network Services and Storage

Network, VPN, Port activation, WiFi connectivity, Shared Drives, and more...


Office Phone, Voicemail, and Cloud Phone support articles.

Email, Calendar, and Collaboration

Google Suite, (Gmail, Calendar, docs, etc...) Email Distribution Lists (Google Groups)

..... articles under construction.. coming soon.

Information Security

Information on IT security including tips on how to protect yourself.

IT Department Standards, Policies & Procedures

SUNYOrange Technology Standards, policies, procedures, and best practices...
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