Information Technology Services

Technology Related Articles and Self-Help for students, faculty, and staff.

Categories (12)

TeamDynamix

Knowledge articles related to the ITS implementation of TeamDynamix.
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Computers, Devices, and Printing

Computers, devices, related hardware and printing.
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MySUNYOrange Account and MFA

MySUNYOrange Portal and College Enterprise Systems Access
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Classroom and Lab Technology

Instructor’s Stations, Zoom Carts, Lecture Capture, Live Events, Sound and Video


.... articles under construction.. coming soon.
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Software & Systems

College owned and supported software (Microsoft OS, Browsers, Office 365, Adobe, etc.) and applications (Banner, Brightspace, Degreeworks, Cognos, and more)
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Event Services and Audio Visual (AV) Technology

Audio visual technology, in classrooms, public areas, and conference rooms.
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Network Services and Storage

Network, VPN, Port activation, WiFi connectivity, Shared Drives, and more...
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Telephony

Office Phone, Voicemail, and Cloud Phone support articles.
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Email, Calendar, and Collaboration

Google Suite, (Gmail, Calendar, docs, etc...) Email Distribution Lists (Google Groups)

..... articles under construction.. coming soon.
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Information Security

Information on IT security including tips on how to protect yourself.
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IT Department Standards, Policies & Procedures

SUNYOrange Technology Standards, policies, procedures, and best practices...
Browse to Service Category https://sunyorange.teamdynamix.com/TDClient/33/...
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General IT Help Articles

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