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    1. Knowledge Base
    2. Information Technology Services
    3. TeamDynamix

     TeamDynamix

    Knowledge articles related to the ITS implementation of TeamDynamix.

    Articles (8)

    Pinned Article How to Submit a Ticket for IT Service using TeamDynamix (TDX)

    Short Video on How to navigate the client service portal and submit a request for support.

    About TeamDynamix

    Overview of the TeamDynamix system

    TeamDynamix Desktop(s) Refreshing

    Understaning Ticket Classifications

    How to Check status of your ticket(s)

    Check the status of your ticket info and short video.

    Ticket Status Explained

    What Does My Ticket Status Mean?

    What is the Difference Between the Services and Knowledge Base?

    Explanation summary of the IT Service Catalog and Knowledge Base, their differences and what users will find in each.

    What users (requesters) Do and Do Not Appear in TeamDynamix?

    Who can login to submit tickets?
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