Knowledge articles related to the ITS implementation of TeamDynamix.

Articles (7)

About TeamDynamix

Overview of the TeamDynamix system

How to Submit a Ticket for IT Service using TeamDynamix (TDX)

Short Video on How to navigate the client service portal and submit a request for support.

How to Check status of your ticket(s)

Check the status of your ticket info and short video.

Ticket Status Explained

What Does My Ticket Status Mean?

What is the Difference Between the Services and Knowledge Base?

Explanation summary of the IT Service Catalog and Knowledge Base, their differences and what users will find in each.