If you are having trouble emailing your entire class roster from within Banner Class List, Follow the steps below to ensure that Google Chrome and Gmail is setup as your default Email service handler.
FIRST take a look at your WINDOWS OS default mail app and be sure it is set to "CHROME". You can check this by typing "default apps" in your lower left corner windows search bar. Click Open, then confirm or set the Email to "Google Chrome".
SECOND Launch Chrome, Browse to SunyOrange Gmail from the portal. (Address Bar should read https://mail.google.com/……)
Find and click on the protocol handler icon (looks like two diamonds together - see below photo), set to Allow then click done.
The handler icon should disappear from the address bar. Once you click Done, then proceed to open Banner Class Roster and email your entire class.
NOTE: If you do not see the handler icon, CLOSE all your Chrome Browse windows, then re-launch Chrome and Gmail.
If you STILL DO NOT see the Handler Protocol Icon in the CHROME address bar, then see details below on Chrome setting changes that may be needed in order to enable the handler first.
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Copy and paste the following into a new window in CHROME
chrome://settings/handlers
Be sure the Default behavior is set to "Sites CAN ask to handle protocols"
If you are having an issue with the above instructions - please submit a ticket using the Report an Incident (Issue, Error, or Problem) form and a technician will contact you for a support session.