Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Services content
Services A-Z
Search
Services
Service Catalog
Information Technology Services
Information Technology Services
Technology-based support and services for students, faculty, and staff.
Can't locate a service below that addresses your needs? Use the "General Service Request" (link below)
https://sunyorange.teamdynamix.com/TDClient/33/...
Categories (12)
Something's Broken!
Report an Issue on something that was previously working.
Use the link below for help on How to capture a screenshot on your PC to attach to your ticket.
https://sunyorange.teamdynamix.com/TDClient/33/...
Expand
MySUNYOrange Account / Access
MySUNYOrange, Multi-Factor Authentication (MFA), and NEW Employees Technical Onboarding
Expand
Computers, Devices, and Printing
Purchases, requests, and setups for computers, devices, peripherals, and printing.
Expand
Software & Applications
Brightspace, Banner, Degreeworks, Cognos, Office 365, and more)
Expand
Classroom and Lab Technology
Instructor’s Stations, Zoom Carts, Lecture Capture, Live Events, Sound and Video
Expand
Event Services and Audio Visual (AV) Requests
Scheduled Event Set-up, event AV equipment reservations, and more...
Expand
Network Services and Storage
Network, VPN, Port activation, WiFi connectivity, Shared Drives, and more...
Expand
Telephony Services
Office Phone, Cloud Phone Software, and Voicemail
Can't find the service item you need below? Click on the link below to use the "General Service Request" form.
https://sunyorange.teamdynamix.com/TDClient/33/...
Something not working right? Click on the link below to use the "Something's Broken" form.
https://sunyorange.teamdynamix.com/TDClient/33/...
Expand
Email, Calendar, and Collaboration
Google Suite, (Gmail, Calendar, docs, etc...) Email Distribution Lists (Google Groups)
Expand
Information Security
Report a security incident (virus, theft, suspected data breach, etc.)
Expand
IT Department Standards, Policies & Procedures
SUNYOrange Technology Standards, policies, procedures, and best practices...
Expand
General Service Request
If you can't locate a service that applies to your need, submit a general request. Provide as much detail as possible so that we may route and resolve your request as efficient as possible.
Expand
Additional Resources
Popular Services
Report an Incident (Issue, Error, or Problem)
General Service Request (New or Change something)
Computer and Peripheral Hardware Request
Printer Toner Requests
MySUNYOrange Login Issue
My Recently Visited Services
Request Setup of a NEW or Relocated Printer
System Maintenance Schedule
Webpage Manager Access (Omni CMS)
Network Port Activation Request
Office PC - Software Installation Request
Popular Tags
telephone
(2)
abroad
(1)
brightspace
(1)
ensemble
(1)
foreign
(1)
fortinet
(1)
funds
(1)
hazmat
(1)
international
(1)
library
(1)