Something is broken that was previously working!
General ticket form - I CANT FIND what I need in the service categories!
includes desktop/laptop computer, monitor, webcam, docking station, keyboard, mouse...
Request Assistance with Technical Equipment Setup for Pre-scheduled Special Events.
MySUNYOrange Account issue, Login errors and password reset help
Request access to a printer on the college network for employees.
MFA info, setup, and assistance.
Cloud Phone Information and Access
Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone.
Ask a general question related to technology services provided at SUNY Orange.
SUNYOrange employees who have a need to work remote and access the colleges enterprise systems can request access to virtual private network
Report technology related information security incidents (virus, breech of information, email phishing, and more)
Move and setup computers, printers, peripherals, phone, and other technology equipment to another campus location.
IT Services will pickup college owned equipment upon request.
Software Access provided depending on course requirements
Request access to an existing Network shared drive folder.
Request software to be used on college-owned office computers.
Request creation of an Gmail distribution group
Request a network wall port be activated in order to connect your computer to the internet via Ethernet cable.