Something is broken that was previously working!
General ticket form - I CANT FIND what I need in the service categories!
includes desktop/laptop computer, monitor, webcam, docking station, keyboard, mouse...
Request Assistance with Technical Equipment Setup for Pre-scheduled Special Events.
MySUNYOrange Account issue, Login errors and password reset help
IT Services will pickup college owned equipment upon request.
Request access to a printer on the college network for employees.
Ask a general question related to SUNYOrange technology and Not sure if you need a technician.
Request computer lab and classroom software required for academic purposes. Annual academic software request submission deadlines are: Summer by April 1st, Fall by August 1st, Spring by December 1st.
Software Access provided depending on course requirements
Ensure you will be able to access MySUNYOrange and Services when traveling out of the United States.
Move and setup computers, printers, peripherals, phone, and other technology equipment to another campus location.
Setup printer that was recently purchased, delivered, or relocated from another area.
Cloud Phone Information and Access
Request software to be used on college-owned office computers.
MFA info, setup, and assistance.
Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone.
Report technology related information security incidents (virus, breech of information, email phishing, and more)