Popular Services

Something is broken that was previously working!


General ticket form - I CANT FIND what I need in the service categories!


includes desktop/laptop computer, monitor, webcam, docking station, keyboard, mouse...


MySUNYOrange Account issue, Login errors and password reset help


Request Assistance with Technical Equipment Setup for Pre-scheduled Special Events.


SUNYOrange employees who have a need to work remote and access the colleges enterprise systems can request access to virtual private network


IT Services will pickup college owned equipment upon request.


Ensure you will be able to access MySUNYOrange and Services when traveling out of the United States.


Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone.


Request software to be used on college-owned office computers.


Move and setup computers, printers, peripherals, phone, and other technology equipment to another campus location.


Cloud Phone Information and Access


Ask a general question related to SUNYOrange technology and Not sure if you need a technician.


Report technology related information security incidents (virus, breech of information, email phishing, and more)


Request computer lab and classroom software required for academic purposes.
Annual academic software request submission deadlines are:
Summer by April 1st, Fall by August 1st, Spring by December 1st.


Request access to an existing Network shared drive folder.


Request configuration changes to static, custom IT Department created distribution groups.