Installing Adobe Acrobat PRO on Your College Workstation

Installation Steps

  1. Access the Company Portal:

    • Open the Company Portal application on your workstation.

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    • Navigate to the Apps section.

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  2. Locate Adobe Acrobat:

    • Applications are listed alphabetically. Scroll through the list or use the search function to find Adobe Acrobat.

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  3. Install the Application:

    • Select Adobe Acrobat.

    • Click on the Install button to begin the installation process.

Troubleshooting Installation Issues

  • Installation Failure:

    • If the installation fails, it is most likely due to an existing installation of Adobe Reader.

    • In such cases, an older version of Adobe Reader may be interfering with the new installation.

    • Action Required: Submit a support ticket. The IT team will assist with removing the old version of Adobe Reader and help ensure a smooth installation of Adobe Acrobat.

For more details on potential issues and resolutions related to Adobe installation, please refer to Adobe’s Enterprise ID FAQ: Adobe Enterprise FAQ .

Getting Started with Adobe Acrobat

Once Adobe Acrobat is installed, follow these steps to start using the application:

  1. Launch Adobe Acrobat:

    • Open the application from your desktop or Start menu.

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  2. Log In:

    • You will be prompted to log into your Adobe account. Use your SUNY Orange email credentials to sign in.

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    • Select "Company or School AccountUploaded Image (Thumbnail)

    • Logging in ensures that you have access to the latest features and updates, as well as integration with Creative Cloud services.

  3. Explore the User Guide:

    • To help you get acquainted with Adobe Acrobat’s features and functionality, please refer to the Adobe Acrobat User Guide .

    • The guide provides comprehensive instructions, tips, and troubleshooting advice to enhance your experience.

Need Further Assistance?

If you have any questions or encounter issues not covered in this article, please contact the IT Service Desk or submit a support ticket through the TeamDynamix.

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